About Security Alerts

Amazon cares about your privacy and security. We may occasionally send you Security Alerts about important changes to your account, or if we notice new activity that we want to confirm with you.

If you get a Security Alert about activity you don’t recognize, click or tap the Not Me option in the notification so we can help you reset your Amazon password immediately to secure your account.

If you are not able to sign in to Amazon because you don’t have access to the email or mobile phone on your account anymore, contact Customer Service for help restoring access.

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