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Return Costs

Your return shipment is free of charge in some cases. If you return an item using the return label provided in the Returns Center and the reason for return isn't a result of an Amazon.com error, the cost of return shipping will be deducted from your refund.

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You'll be charged a single flat fee for each return shipment, plus a smaller fee for each item in that shipment. In each return shipment, the item with the highest per-shipment cost determines the per-shipment fee; per-item charges are applied according to the products you're returning. You can return items from different orders in the same package through Your Orders.

Product Category Per Shipment Per Item
Apparel, Loose Stones, Jewelry, Shoes, Software, VHS Videos, Watches $3.99 $0.99
Luggage $4.99 $0.99
Books $3.00 $0.99
Kindle $3.99 $2.99
Cassettes, DVDs, Music, CDs, Vinyl $1.99 $0.99
Video Games & Accessories $3.99 $0.99
Cassettes, DVDs, Music, CDs, Vinyl $1.99 $0.99
Video Games & Accessories $3.99 $0.99
Video Game Consoles $6.99 $0.99
Toys $3.99 $0.85/lb
Computers $7.99 $0.65/lb
Automotive, Baby, Cell Phones & Accessories, Electronics, Furniture, Grocery, Health & Personal Care, Home & Garden, Industrial & Scientific, Kitchen & Housewares, Office Products, Outdoor Living, Sports, Tools & Hardware $4.99 $0.75/lb
Pet Supplies $4.99 $0.59/lb
Televisions shipped with Enhanced Delivery N/A $50.00
Televisions shipped without Enhanced Delivery $4.99 $0.75/lb
Any combination of the above items Highest applicable per-shipment charge As above
Items shipped via a specialty carrier (e.g., CEVA, Pilot, ABF) Not applicable $50

Each return label is assigned to a specific return. If you don't see the option to return multiple items in the same box during the return process, don't include items from multiple orders or shipments in the same box. It could prevent your refund from being processed correctly.

For more information, visit Return Items You Ordered.

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