About Late Deliveries

Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.

Possible Reasons for Delay

  • Incorrect Address
  • Missing apartment, building, floor, or unit number
  • Severe weather conditions
  • International customs procedures

Recommended Actions


  1. Confirm estimated delivery date and address
  2. Wait 48 hours to allow for unexpected delays
  3. After 48 hours we can provide additional help

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