Data Requests

Under certain circumstances, we may request additional information from you to verify the identity of a contact in your address book. We regularly review our customer accounts as part of compliance with customer account verification requirements. 

A recent review of your Amazon account requires us to confirm the identity of a contact in your address book. Amazon periodically reviews its customer accounts as part of its compliance with sanctions screening requirements. We securely store any information you provide as part of this request and only use it for compliance purposes.

To allow us to verify your account, please visit https://sdu.amazon.com and follow the instructions. You'll be asked to verify the identity of a contact in your Amazon address book.

If you don't have the information available, you can indicate this by using a checkbox on the data request page.

Until you provide the requested information, a pop-up message appears when you visit Amazon.com. Once you provide the information, the pop-up stops appearing.

Note:

  • If you don't provide the information, we may disable an address in your address book or suspend your Amazon account until you provide the required information.
  • To restore your access to the Amazon site and services, visit https://sdu.amazon.com. After you provide the information, we'll reactivate your account.
  • If your account isn't reactivated and you don't see an email related to this, check your spam folder.

If you have questions related to this request, contact us.

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